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SCAI

(Switch-to-Computer Applications Interface) A standard for integrating computers to a PBX. See switch-to-computer.



switch-to-computer

To integrate voice telephone and database access. For example, in customer service applications, using telephone services, such as automatic number identification (ANI) and automatic call distribution (ACD), an incoming call can retrieve and route the customer's file to the next available human agent.



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SCADA attackscalar variable

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