Alan Freedman -- The Computer Language Company - Computer Desktop Encyclopedia
Computer Desktop Encyclopedia
Longest-Running Tech Reference on the Planet

A CDE Definition

You'll love The Computer Desktop Encyclopedia (CDE) for Tech Term of the Day (TTOD)


hosted call center

See virtual call center.

virtual call center

A call center without inhouse distribution equipment. The PBX, automated call distributor (see ACD) and related equipment are hosted by a third party. Virtual call centers, also called "hosted call centers," enable agents to work in remote locations. Calls may come in and out via regular telephone lines or voice over IP (VoIP). See call center and blended call center.

Personal Use Only

Before/After Your Search Term
host IDhosted email
host ISPhosted environment
host modehosted UC
host namehosted VoIP
host operating systemhosted VoIP service
host OShostid
host posture checkhostile act
host programhostile intent
host protected areahosting
hosted application deliveryhosting environment

Terms By Topic
Click any of the following categories for a list of fundamental terms.
Computer Words You Gotta KnowSystem design
Job categoriesUnix/Linux
Interesting stuffPersonal computers
InternetIndustrial Automation/Process Control
Communications & networkingAssociations/Standards organizations
HistoryDesktop publishing
ProgrammingHealthcare IT
System design