A CDE Definition
The unauthorized switching of your long distance telephone provider. Unethical marketing organizations contact the local telephone company and claim that certain customers have authorized them to handle their long distance. The company may have obtained your name from a list or spoken to you over the phone with a clever hustle whereby you said yes once to another question. See cramming.
The unauthorized addition of services to your telephone bill such as an 800 number that you never ordered. The charges are usually noted on the bill, but are identified in a cryptic manner and/or are printed in a place that is easy to overlook. See slamming.
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