A CDE Definition
See help desk ticket.
help desk ticket
A document that is filled out to request technical support. The help desk ticket, which contains the customer's name and, if applicable, an account number, describes the problem to be solved. The ticket is numbered and becomes part of the support workflow until the case is resolved. See help desk.
Before/After Your Search Term
|TIB/ActiveEnterprise||Tier 0 storage|
|TIB/Rendezvous||Tier 1 application|
|TIBCO Rendezvous||Tier 1 database|
|TIC||Tier 1 ISP|
|tick||Tier 1 network|
Terms By Topic
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