Alan Freedman -- The Computer Language Company - Computer Desktop Encyclopedia
Computer Desktop Encyclopedia
Longest-Running Tech Reference on the Planet

A CDE Definition

You'll love The Computer Desktop Encyclopedia (CDE) for Tech Term of the Day (TTOD)

LOOK UP ANOTHER TERM


voice portal

An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc.), voice portals are being positioned mainly by carriers as wide-scale applications, offering things like specialized audio "infotainment" services, real-time news and stock quotes.

Unlike their forebears which used Touch-tone input, voice portals are often front-ended by speech recognition systems that are designed to help the user obtain the desired information faster. VoiceXML provides a simple interface between an IVR system and other XML applications, such as websites, allowing, for example, the spoken retrieval of email messages. See IVR and VoiceXML.



Personal Use Only

Before/After Your Search Term
BeforeAfter
voice networkvoice processing
voice on IPvoice prompt
voice over IMvoice recognition
voice over Internetvoice recorder
voice over IPvoice response
voice over Wi-Fivoice store and forward
voice over wireless IPvoice switch
voice over wireless LANvoice-to-text
voice over WLANVoiceLink
voice phishingvoicemail

Terms By Topic
Click any of the following categories for a list of fundamental terms.
Computer Words You Gotta KnowSystem design
Job categoriesUnix/Linux
Interesting stuffPersonal computers
InternetIndustrial Automation/Process Control
Communications & networkingAssociations/Standards organizations
HistoryDesktop publishing
Audio/VideoGraphics
MainframesSecurity
ProgrammingHealthcare IT
System design